Mentor, Jump In and Rescue, or Coach?

How to manage when there’s a struggle or stumble

Photo by Roman Samborskyi purchased on Shutterstock

This morning I was curious what results if you Google “should I mentor, coach, direct.” I pictured a manager faced with a team member who is struggling or has recently stumbled, and she’s trying to decide what to say or do. In most such scenarios, there is a right answer, and that is to coach. I was hoping that would…